Hello my title is larneta and i flew with American Airlines for the first time to complete a suprise bridal shower for my ally,but Once i landed my baggage wasn't there.they sent my baggage to Wisconsin. Ihad Every thing to the suprise bridal shower in those baggage.I couldnt decide why they where by in Wisconsin And that i didnt care I just required them to generally be exactly where I had been straight away.So I had to terminate almost everything. All her spouse and children and his friends and family.I was actually crying in the airport she didnt even know I was there I came early just for the suprise.
was in Haiti August 17th,went towards the airport eleven-30am along with the flight was to depart to the US at 1pm and was explained to I'd Skipped MY FLIGHT.But was not offered any essentive to stay for the following day,and was pressured to purchase An additional tickert for August twenty third at my expence.I almost misplaced my work on account of tht,they offered my seat and put me at an anticipated expencies of which I DEMAND Being COMPANCERTATED FOR THE MONEY LOST,WAGES Misplaced.
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I am sorry to state that our working experience in the AA counter in Newark was fewer than stellar – Of The 2 buyer service reps within the counter aiding passengers examining in, one particular focused her the perfect time to ONLY First-class travellers, and the other lady looked as if it would do as small as is possible – also busy stressing about what All people else was performing – all besides what she may be doing! As the road grew longer, the considerably less intrigued she turned, and her attitude was horrific – It took us much less the perfect time to get to your Airport than it did standing in line to examine in! (above an hour or so with only four people before us). By the point we stepped up to the counter – a fresh representative got on board – we needed to “serene ourselves down” – you may envision how another forty or so men and women began to come to feel driving us! As you regularly try to tell us, you “treatment” in regards to the passenger, which particular person could use some Mind-set adjustment – or locate her A different posture!
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I didn't have any bags to check! Why does AA Purchaser Service proceed to lie about causes which the flight was overbooked? The ticket agent instructed me the flight was overbooked.
I’m no certain who pop over to this site to deliver this message to…this is the only e mail I could find. I felt that eighty five% on the agents Operating between LGA and JFK concerning 8/9 and eight/10 were being particularly unfriendly. My husband and I had been scheduled to fly from LGA to CMH 8/9 around the 6pm flight. Resulting from weather conditions it was delayed and following sitting down about the Tarmac for more than 2 hrs was eventually xld. Understandable. I will say the flt workers was incredibly accommodating, welcoming and fun. Nevertheless whenever we waited in line we ended up sooner or later handed new boarding passes with very little mentioned by The person wearing a vest that said “manager”…he did say This is actually the 1st and only selection (eight/ten at 815pm). We took it and stayed within the airport to discover about standby selections the subsequent morning when gate agents returned. In the event the brokers returned (we if program have been awake 24 hrs at this time) they shocked us by stating that our alternate return was booked out of JFK not LGA…good of SOMEONE to inform us this critical element!
Attempting to improve a reservation day for the last 3 times/evenings. Every agent We've got gotten has possibly transferred us outside of our get in touch with building One more several hours wait around or has hung up on our get in touch with.
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